36 MONTH ONSITE WARRANTY UPGRADE CERTIFICATE

TERMS & CONDITIONS

Epson Australia Pty Ltd ("Epson")

3 Talavera Road North Ryde NSW 2113

ABN 91002625783

1. Epson WorkForce Pro WP-4090 or WorkForce Pro WP-4590 printer purchased new from Epson Australia or an Australian Epson Stockist where the product is located at a distance of 50kms or less from an Australian Epson authorised service agent, (click here to check if eligible).

INELIGIBLE PRODUCTS
The following products are not eligible for bonus warranty under this promotion:

1. Products located at a distance greater than 50kms from an Australian Epson authorised service agent;
2. Epson single and multifunction printers, scanners and LabelWorks (see separate promotions for these printers);
3. Epson Projectors, (see separate promotion for projectors);
4. Epson Discpublishers, (see separate promotion for Discproducers);
5. Epson Large Format / Professional Graphics printers;
6. Epson Commercial or Industrial printers;
7. Epson Point of Sale, (POS printers);
8. Epson consumables, options and accessories;
9. Epson products previously registered;
10. Products where the original Epson factory warranty has expired;
11. Products where an extended warranty / service agreement has been taken out on the product, either with Epson or a third party; and
12. Second hand, ex-demonstration, factory seconds or other damaged products are not eligible for this Promotion.
    

ADDITIONAL REQUIREMENTS
You must also complete a short online product usage survey to qualify for this promotion.

ENTRY LIMIT
You can submit one entry to this Promotion for each Eligible Product registered during the Registration Period shown above.

REWARDS
Epson may vary the special bonus at any time.
Currently the special bonus is a Certificate that upgrades the standard 12 month Return to Base warranty to a 36 month Onsite Warranty service.

Epson will supply via e-mail to purchasers of Eligible Products who comply with this Promotion, a 36 Month Onsite Warranty Upgrade Certificate in PDF format.

1. This Onsite Warranty Certificate upgrades the standard 12 month Epson Return to Base warranty to 36 Month Onsite Warranty Service from the original purchase date.
2. The standard warranty conditions will otherwise apply unaltered to this Onsite Warranty service.
3. This Onsite Warranty Certificate is not transferable.
4. This Onsite Warranty does not apply to Epson product accessories or consumables.
5. Use of non-genuine Epson consumables may void this Onsite Warranty.
6. Epson's Service Agent may charge you for labour, parts and travel costs, if any conditions of this Onsite Warranty are breached.

ONLINE ENTRY REQUIREMENTS
You must log into the Club Epson Product Registration Website and enter the following details:

1. Contact Details (valid e-mail address required)
2. Register an Eligible Product type
3. Record Serial Number
4. Date and place of Purchase
5. Complete a small product usage survey

You must fulfil the online requirements of the Promotion and in particular you must:

1. Tick the checkbox confirming that your current personal details (name and email address) are correct,
2. Confirm that you have read and agreed to the terms and conditions of this Promotion; and
3. Click the "Submit" button at the foot of the Promotion page, to complete your online entry.

ELIGIBILITY TO ENTER THIS PROMOTION
To be eligible to enter this Promotion you must comply with the specific requirements outlined above and you must also be:

1. An end-user of an Epson product (being private, business, government or educational); and
2. An Australian Resident.

*To check if your printer location is eligible for On-Site service click here

INELIGIBLE PERSONS
You are ineligible to enter this Promotion if you are:

1. An employee of Epson;
2. An Immediate Family Member of any such employee or
3. An employee of or contractor to a reseller, dealer, stockist, distributor or retailer of Epson products. "Immediate Family Member" means spouse, defacto spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the employee/contractor.

GENERAL PROMOTION CONDITIONS
Epson will automatically send an e-mail attaching the 36 Month Onsite Warranty Certificate (in PDF format) to the e-mail address you entered.

If after one (1) week from the date of entry, you have not received your Certificate, you should check your SPAM filter, and then contact us via e-mail (click here).

After three (3) weeks from the close of this Promotion Epson will not enter into any correspondence or discussions relating to undelivered Onsite Warranty Certificates.

Despite any communication to the contrary, Epson also reserves the right to reject an entry that is found to be ineligible to participate in this Promotion.

Epson reserves the right to reject any entry that in its opinion contains any objectionable, indecent, obscene or inappropriate content.

No reward can be transferred, exchanged or redeemed for cash.

By entering this Promotion, you consent to Epson sending you by email all necessary communications relating to it.

EXCLUSION OF LIABILITY
To the full extent permitted by law, Epson is not liable for any loss, including (but without limitation) alleged consequential economic loss, by reason of any act or omission, deliberate or negligent, by Epson, or its servants or agents, in connection with this Promotion or the supply of any reward.

This clause does not affect rights that cannot be excluded under Australian consumer protection laws.

To the maximum extent allowed by such laws, Epson's liability is limited to the cost of re-supplying a reward where necessary.

MODIFICATION OR CANCELLATION
If Epson cannot conduct this Promotion as indicated in these conditions, for any reason including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or other causes beyond its control that may affect the proper conduct of this Promotion, Epson reserves the right to cancel, modify or suspend the Promotion.

EPSON IS NOT RESPONSIBLE FOR:

1. Any accidental omission, deletion, loss or destruction of an entry;
2. Incorrect e-mail address resulting in the loss of the PDF Extended Warranty Certificate;
3. Any unauthorised access to or alteration of entries;
4. Spam filters blocking e-mails or attachments;
5. Any technical malfunction or failure of any network, communication lines, computer systems, servers, access providers, computer equipment or software which results in an entry not being received within the Promotion's time limits; or
6. Any damage to an entrant's or other person's computer system or software arising from participating in this Promotion or downloading materials relating to it.